Shipping policy
Thank you for shopping with us. This Shipping Policy explains how we process and deliver orders.
Order Processing
- Orders are processed within 1–3 business days
- Orders are not processed on weekends or public holidays
- You will receive a confirmation email once your order has been shipped
Shipping Time
Estimated delivery times:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–21 business days
Delivery times may vary depending on your location and courier service.
Shipping Charges
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping on selected products or promotional offers.
Tracking Orders
Once your order is shipped, you will receive a tracking number via email or SMS (if available).
Delays
Shipping delays may occur due to:
- High order volume
- Weather conditions
- Customs processing
- Courier service issues
We are not responsible for delays caused by third-party shipping providers.
Incorrect Address
Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us as soon as possible so we can assist you.
International Orders
International customers may be responsible for customs duties, taxes, or import fees charged by their country.
Contact Us
If you have any questions regarding shipping, please contact us through our store contact page or support email.